Real people helping real people!

Bryant dealers can recognize a hero when they see one.

At Charlie’s Tropic Heating & Air, we recognize real heroes when we see them. As Bryant Factory Authorized Dealers, our commitments lie within our communities. Whether that means bringing in new air conditioning units on the hottest days of summer or installing the perfect furnace system to keep them warm during winter, we’re dedicated to providing comfort to our heroes.

Now, by doing Whatever It TakesSM, our True Heroes program enables us to recognize and show our appreciation of the heroes that make a genuinely positive impact in our communities.

What is the True Hero Program?

The Bryant True Hero Award has made it possible for us to show our gratitude to those who go out of their way to help others. Too often, these people go unrecognized for their efforts and their sacrifices – but not anymore. Bryant True Heroes are nominated for the differences they have made or continue to make each day in their communities.

Who can be a True Hero?

True Heroes are individuals who go the extra mile to make a genuine, beneficial difference in the lives of those around them. Many people have jobs that allow them to make positive impacts on the lives of others – doctors, teachers, social workers, and more. But a Bryant True Hero is someone who goes beyond the scope of their profession to ensure the greatest possible impact.

For example, a doctor who helps his patients every day at work but then volunteers on weekends making house calls for patients who can’t afford their medical bills. A police officer who volunteers in shelters when they’re off the clock. A war veteran who helps to rebuild his neighbors’ homes after flooding or fire.

The same way that Bryant contractors go the extra mile for their customers, so too do the True Heroes do whatever it takes for their neighbors and greater communities.

To be nominated, your True Hero must:

  • At least 18 year of age
  • A resident of the county/region you serve
  • Known for going beyond normal expectations for their role
  • Notable for their positive impacts on their community (helping more than one person)
  • Approved to receive the award through a local dealer/TM/distributor/RSM
  • Known for their good character (so as not to poorly represent Bryant or your business). Make sure to conduct thorough background checks to ensure there’s nothing inflammatory or derogatory in their history.

Examples of potential True Hero candidates:

  • Volunteer teachers
  • Boy Scouts, Girl Scouts, 4-H
  • Volunteer coaches for soccer, football, Little League, etc.
  • Big Brothers/Big Sisters
  • Habitat for Humanity workers
  • Homeless shelter volunteers
  • People who assist the elderly
  • People who help their neighbors
  • People who have overcome great challenges like disabilities yet still work to help others through teaching, coaching, volunteering, and more
  • People who care for animals or donate to animal shelters
  • Foster parents

Tell us about your Hero

Why do you think they deserve to receive the Bryant True Hero Award? Have they made a difference in their community? What else can you say about them that makes them exceptional, unique, or truly heroic? Let us know when you nominate them!

Our Old Winners

2018 Winner

2019 Winner

2020 Winner