Owner / Class A Certified Contractor
Charlie started Tropic Heating and Air Conditioning, Inc. in 1998, building a reputation for friendly, professional service and expertise while providing area families with comfort solutions that fit not only their lifestyle, but also their pocketbook. He completed his apprenticeship with North East Florida Builders Association in 1984. Among his many accomplishments in his career was obtaining his journeyman’s for both St Johns and Duval County.
Class A Certified Contractor / General Manager
She has been with Charlie’s Tropic Heating & Air Conditioning since 2011! Amy O’Grady is one of Charlie’s Daughters and a native to Jacksonville. She spent 18 years at the Beaches until she left to attend Florida State University. At Florida State she received a double Major in Apparel Design and Fashion Merchandising and Minored in Business. She utilizes her past experiences of working with design teams to execute with a productive and energized team that is capable of relating to their consumers.
He has been with Charlie’s Tropic Heating & Air Conditioning since 2013! Patrick has an extensive background in customer service as a previous Parts Manager. Patrick is usually the first point of contact when you call Charlie’s Tropic Heating and Air. His duties include; dispatching, scheduling the technicians, oversees, coordinates and manages duct cleaning jobs and acquiring material needed for jobs. Patrick really enjoys interacting with all the customers.
Client Relations Coordinator
Beth has a positive, upbeat personality that she loves to bring to work with her daily. As a former business owner, hotel group director and PTA vice president, Beth has many years of customer service experience that is crucial to her role here. An entrepreneur in her own right, Beth knows the value of meeting customer needs the first time, every time. She places great emphasis on both crystal- clear communication and getting every detail correct. As the first step in the HVAC process, Beth works to provide top-level customer service to our clients. In her free time, she enjoys camping with her family and grandchildren.